Privacy

Register online or place an order for any of our products or services.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view our website via your browser's cookies.
When you integrate your Skybox account with other services.

Skybox Technologies may also receive your data indirectly from the following sources:

Valve Corporation
Baremetrics
FaceIT
Twitter
Gamersclub
Discord
Stripe, Inc.
Riot Games, Inc.
Google
HubSpot
Unity

How will we use your data?

Skybox Technologies collects your data so that we can:

Process your order and manage your account.
Help customers in support cases.
Get feedback from our customers

When Skybox Technologies processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Skybox Technologies securely stores your data at Linode who are responsible for the physical security of their servers. We're responsible for cyber security, following best practices (hashing passwords, running a firewall, internal security reviews).

Skybox Technologies will keep your data as long as you have an active user. When you delete your user, we will delete your data.

How do we store your data?

Skybox Technologies would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Skybox Technologies from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please click here.

What are your data protection rights?

Skybox Technologies would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access - You have the right to request Skybox Technologies for copies of your personal data. We may charge you a small fee for this service.
The right to rectification - You have the right to request that Skybox Technologies correct any information you believe is inaccurate. You also have the right to request Skybox Technologies to complete the information you believe is incomplete.
The right to erasure - You have the right to request that Skybox Technologies erase your personal data, under certain conditions.
The right to restrict processing - You have the right to request that Skybox Technologies restrict the processing of your personal data, under certain conditions.
The right to object to processing - You have the right to object to Skybox Technologies processing of your personal data, under certain conditions.
The right to data portability - You have the right to request that Skybox Technologies transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via this form: https://knowledge.skybox.gg/en/knowledge/kb-tickets/new

Or write to us: Skybox Technologies Aps, Sankt Gertruds Stræde 5, 1st Floor 1129 Copenhagen C, Denmark

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit www.allaboutcookies.org.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality - Skybox Technologies uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising - Skybox Technologies uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Skybox Technologies sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website, skybox.gg.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The skybox.gg website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Skybox Technologies keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 17.02.2022.

How to contact us

If you have any questions about Skybox Technologies privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Fill out the form at: https://knowledge.skybox.gg/en/knowledge/kb-tickets/new

Or write to us at: Skybox Technologies Aps, Sankt Gertruds Stræde 5, 1st Floor 1129 Copenhagen C, Denmark

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Skybox Technologies has not addressed your concern in a satisfactory manner, you may contact the European Data Protection Supervisor (EDPS).

Email: edps@edps.europa.eu

Address: Rue Wiertz 60, B-1047 Brussels